SHIPPING & RETURNS

SHIPPING POLICY

Your purchase supports the practice of quality, hand-created artistry on a small scale. Because we are a small company, orders for our silk scarves and shawls may sometimes take a few days to be shipped.  Your order will be shipped by USPS, First Class Mail, and will generally arrive within 5-7 days from the shipping date in the Continental United States. International Flat Rate shipping fees generally start at $27.90. International delivery times depend on destination. Receiver is responsible for any customs fees on imported goods.  Order cancellations cannot be accepted once an order has shipped.  Tracking information is included with a confirmation note once your order has been shipped. Additional shipping costs for returns, rejected or returned to shipper packages are the responsibility of the customer.

RETURN POLICY

Returns are accepted within seven (7) days of the delivery of the USA address affiliated with the order and must be returned to Beata Te, LLC within seven (7) days of delivery.  Returns of our silks scarves and shawls must be in the original condition.  Return refunds are credited to the original form of payment.  Customers are responsible for shipping costs for returns or exchanges. All return shipments must be sent with “Signature Required” delivery.  Any returns shipped without signature required, and are not delivered, cannot be refunded.  Returns are not accepted on international orders.  No exchanges are allowed.